Claims Change/PMO Analyst -Insurance exp essential-Colchester
A leading and global Insurance Group seeks a person with change agent / project manager / business analyst in an environment of multiple projects experience from an Insurance background.
Experience of working as a change agent / project manager / business analyst in an environment of multiple projects with challenging timeframes and deliverables. Knowledge and experience of Insurance Operations is a must. Claims expertise is highly desirable. Good knowledge of process design techniques (LEAN etc.) and experience of creating significant benefits through their utilisation (preferred, but not essential). Experience of Regulatory Change would be an advantage, but not essential
The Claims Change Team is responsible for delivering strategic change into claims teams across the group, to help them serve clients and deliver a world class service service. The change and business transformation projects exist to realise real business benefit. Service, Productivity, Quality, Indemnity and Governance are key areas of focus.
This is an excellent opportunity for a truly motivated and experienced project manager / business analyst to play a key part in helping us deliver a variety of projects that cover a diverse geographical spread;
The Role - 12 Months Fixed Term Contract
The role is a hybrid business project manager / business analyst reporting to the Claims Operations Manager. You will manage and deliver a range of business projects, ensuring that each one has a strong business case, benefits case, communication, delivery and implementation plan.
You will have the business analysis skills and commercial acumen to understand the business need and translate this into business requirements, documenting these in a way that is meaningful to your audience which could range from technical IT developers to executive partners.
There is potential for limited European or International business travel to meet a global remit.
Key Responsibilities- Build strong productive relationships with the managers and staff within the Business and across IT and with external third parties in order to deliver effective solutions based on a deep understanding of the business drivers for each party
Produce project deliverables, such as business cases, project plans, communication plans, risk mitigation plans, issue resolution proposals and engaging project presentations
Produce business analysis deliverables, such as requirements analysis, functional specifications and user acceptance tests to ensure consistency and clarity of brief between the stakeholders. Manage projects in line with the Project management methodology and project gateways. Present to both senior staff in headline, commercial terms and wider divisional audiences