Junior Support Analyst, up to £23k, Warrington

The People Network - Swindon
£18000 - £23000/annum
11 Jun 2017
10 Jul 2017
Contract Type
Full Time
Junior Support Analyst, up to £23k, Warrington. 
This large, innovative and expanding software house is looking for a Junior Support Analyst To provide effective and efficient end user support. You will ensure that all areas of information technology and telecommunications are proactively managed to enable the business to operate efficiently and effectively at all times. 

Reporting to the IT Operations Team Leader, you will be required to provide IT support throughout the business and will have extensive daily interactions with staff members from other internal departments and external suppliers. 

Other responsibilities include:

- Being involved in all aspects of operational support of the IT infrastructure including key business systems.
- Log issues and technical queries from the business.
- Troubleshoot and diagnose issues with business hardware and software.
- Provision of end user support/training where necessary.

The successful Junior Support Analyst will have/be:

- Over 2 years experience in an IT Support role.
- Experience of using windows desktop operating systems.
- Understanding of networks, virtualization and telephony.
- Excellent communication skills.

Also of interest:

- Experience of SQL, VMWare, MS Exchange, Active Directory.
- Ideally relevant vendor certifications such as CCENT, CCNA, MCSA, MCITP.
- Driven to provide a first-class customer experience.

In return you will be rewarded with up to £23k (dependent on experience), an excellent working environment and benefits. 

If you think you could be a good fit for this role and you have the relevant skills needed to become a Junior Support Analyst then send your CV across ASAP!

If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch