Compliance Officer

Hays Specialist Recruitment Limited
London, South East England
11 Jun 2017
10 Jul 2017
Contract Type
Full Time

Your new company - My client is one of the largest savings organisations in the UK with over 25 million customers and more than £135 billion invested.

Your new role - You will be working as part of the Compliance Team responsible for implementing and delivering the Compliance function in line with company compliance policies. This role is part of a team working in 4 core areas:

  • Reviewing and approving financial promotions and customer facing documents to ensure that they adhere to the relevant regulations and procedures. Providing guidance and support to the organisation and Atos to ensure that best practice is embedded within the business.
  • Representing the Compliance function on business projects and providing appropriate operational advice and guidance.
  • Managing the process of and responses to Freedom of Information (FOI) requests received by the business within the agreed timescales.
  • Providing advice and guidance to Atos and the organisation's complaints team on complex customer complaints and policy interpretation.

The team objective is to ensure that the organisation is compliant with laws and regulations and that reputational risk is managed where business decisions are taken not to follow the strict letter of the law. You will be working alongside a team of 4 Compliance Officer's and reporting to the Compliance Delivery and Advice Manager.

What you'll need to succeed - You will have a background in compliance including an in depth knowledge and understanding of all rules, regulations, codes of practice, guidance and industry practice relating to advertising and customer communications applicable in the financial services industry. You will have experience of writing policies and procedures and working knowledge of the FCA's Conduct of Business and Treating Customers Fairly rules, The OFT guidance on unfair contract terms and the ASA codes of conduct for advertising. You will also have a background in reviewing policies and procedures.

What you need to do now - If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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