IT Project Manager/Business Analyst Apprentice

Hamlin Knight
£21000 - £22000/annum 25 days holiday
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
A friendly, successful, finance organisation based in Slough is looking for an IT Project Manager/Business Analyst Apprentice to join its IT Change team. The position will support the IT Lead Business Analysts to define and deliver IT and business process changes across the organisation.

As an apprentice you will gain skills in the following
* IT applications and services, with technical IT background, in the financial services
* In depth delivery experience of IT project and portfolio management following Prince2 and Agile methodologies
* ITIL Service Strategy and Service Transition processes
* Practical experience of business analysis and process mapping techniques.
* Expertise within the software development life cycle, including analysis, design, 3rd party development, testing and implementation of software applications

Key responsibilities

* Operational input to the Project Management Office (PMO) ensuring clear reporting on progress of all changes across the IT estate, including those point releases under the control of the Operations Manager and BI updates under the control of the BI Manager
* Assist the Change/Portfolio Manager to apply a prioritisation process to IT changes across the business
* For each project or change, produce clear project initiation documentation, including scope, budget, timescales and risks for each project. Run the projects according to best practice project management principles, tools and methods
* Undertake business analysis work as required, to:
* Evaluate options and present proposed solutions clearly with supporting analysis for validation and review, to include cost/benefit analysis and business process, application and data impact
* Produce clear and detailed documentation of operational business requirements, including functional and non-functional requirements and definition of test plans
* Work with the IT Operations team and business stakeholders to establish service design and service levels for new or changed IT systems/services/applications
* Ensure quality process, applications and systems documentation is provided and/or updated as a result of any change
* Ensure all changes follow best practice security guidelines, such that capabilities and service provided are 'secure by design'
* Undertake acceptance testing and ensure all testing is completed in line with test plans
* Provide training as appropriate in new or updated processes or application capability, ensuring that users and first line support are fully aware of changes
* Create and maintain a library of business process documentation, and actively promote simplification and automation of business processes

- IT degree
- Motivated to learn
- Excellent communication skills with the ability to present complex information simply and clearly