Luxury Boutique Sales Assistant

Onyx Recruitment
Central London, London
10 Jun 2017
10 Jul 2017
Contract Type
Full Time

Luxury Boutique Sales Assistant £25-28k, Central London

A luxury boutique is looking to employ a Sales Assistant to deliver world-class client experiences and actively strengthen client relationships in a dynamic environment. Further, to work as an integral, supportive and inspirational team member to deliver an unsurpassed team service culture. The successful candidate will support Boutique Management in achieving business objectives and perform with professional integrity. Previous experience within Luxury Watches will secure the role which comes with the following responsibilities:

  • Consistently deliver superior customer service and after-sales support to increase and retain customer loyalty
  • Meet sales and CRM expectations and targets
  • Reorder merchandise and customer orders as required
  • Apply and maintain visual merchandising guidelines
  • Ensure boutique standards are optimally maintained including cleanliness and presentation
  • Actively contribute to a motivated team spirit and positive morale by working 'as-one’
  • Proactively apply CRM objectives to retain and develop existing and potential clients
  • Capture meaningful customer data to build professional relationships and personalise future client development opportunities
  • Attend ad-hoc client and company events
  • Support regular inventories in liaison with Boutique Management
  • Extend product knowledge through proactive research and attending company training seminars
  • Maintain back of house stock storage organisation in line with company guidelines
  • Assist the Boutique Management to uphold and maintain health and safety requirements
  • Respond and resolve customer concerns in a professional and empathic manner, seeking the support of the Boutique Store Manager or Deputy Store Manager where required
  • Proactively follow industry news, technology and key market competitors

The role pays up to £28k per annum plus commission and offers generous holidays of 28 days plus bank holidays.