Service Advisor

Recruiter
KPI People Ltd
Location
Colchester
Salary
£17000 - £35000/annum
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Our client a prestige franchised dealership in Colchester is recruiting for a Service Advisor to join their team.
 
As a Service Advisor and you will play a crucial role in driving the business forward. Friendly and professional, you will be the first point of contact for customers visiting the dealership and, as such, you'll be an important ambassador for the company.
 
Your duties will include: dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of customer service vehicles; and liaising with workshop teams to ensure timely completion of customer vehicles.
 
Previous experience of working in a customer service position within the motor industry is preferred but the client may look at candidates keen to get into the motor trade. You must hold a full UK driving licence.
 
In return, our client offers a competitive salary of up to 23k basic plus an excellent bonus scheme with earnings up to 35k and ongoing career development opportunities.
 
Working hours – Monday to Friday (Apply online only) and rota`d Saturday`s.
 
KPIPeople: Service Advisor, Customer Service Advisor, Aftersales Advisor, Service Receptionist, Service Administrator, Service Team Manager Motor trade