Account Representative, German Speaking

Sovereign Recruitment Solutions LTD
London City
£25000/annum £25,000 + Discretionary Bonus
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Account Representative – German Speaking

My client is a leader within the Forex & CFD market.

Duties and Responsibilities
• Maintain and expand my client’s client base through sales activities such as contacting new leads.
• Establish contact with prospective clients and business partners, as well as maintain excellent relationship to existing customers.
• Actively promote my client’s products to customers and prospective customers.
• Respond to customer queries using chat software, telephone, email and Salesforce.
• Provide customers help with our products.
• Provide technical support.
• Represent the company at live events (seminars & trade shows) and conduct webinars.
• Assist in related projects, such as marketing campaigns, translations into target language, market analysis.

• Minimum undergraduate degree, preferably in Economics or Finance, or at least 3 years of relevant experience in the financial services sector.

Essential skills
• German mother-tongue
• Excellent customer service skills.
• Professional behaviour towards clients.
• Solid negotiation and communication skills.
• Self-motivated.
• Organised and able to handle high workload.
• Sales target-driven.
• Able to keep high working standards throughout.
• Comfortable working a shift rota consisting of late and night shifts
• Fluent in target language.
• Good written and spoken English.
• IT literate.

Desirable skills
• Experience with CRM databases e.g. Salesforce.
• Knowledge of MetaTrader 4 & 5 platforms or other trading platforms.
• Knowledge of and interest in trading, FX and CFD markets and derivative products.
• CF30 qualified