Job - Repairs Advisor
Location - Billericay
My client is looking for 1 new member of staff to join a busy customer service environment, where no 2 days are the same. This will be offered as a 6 month fixed term contract with a possibility for the right person that they will go permanent. You will be working a 35 hour week between 9am and 5.30pm. The Repair Advisor will be responsible for a number of repairs with specific clients. You will be in contact with customers, contractors, loss adjusters and sometimes insurers to ensure that the repair works are completed to the customers satisfaction within a timely manner.
Telephone work is part of the role, but a large part of the correspondence will be via email, so a good level of written communication will be required. This is a fast paced environment, with lots of systems to be understood. You will need to have the ability to think on your feet, have broad shoulders and take ownership.
The office is all open plan and the team work very closely and are supportive of each other.
Please apply today for interviews to be held asap.