Helpdesk Analyst - Law Firm

Recruiter
Latcom Plc
Location
South West London, London
Salary
25000.0000
Posted
10 Jun 2017
Closes
10 Jul 2017
Contract Type
Permanent
Hours
Full Time

Job Role

  • Providing 1st and 2nd line support to the Firm’s 380 user base.
  • Working as part of the IT team, which currently comprises 12 members, 5 of whom work on the service desk.
  • Working to resolve helpdesk queries over the phone and in person, equipment configuration, back up maintenance and software installation.

Skills

The ideal candidate will have a minimum of 1 year experience providing helpdesk support, preferably in a legal environment. You will have experience supporting the following technologies; Windows 7, Office 2010, Active Directory, MS Exchange 2010, DNS/DHCP, Building/Imaging PC's, VMWare Horizon, Bighand & Visualfiles.