1st Line IT Support Engineer – Graduates Considered

Team Jobs
£17500/annum 20days hols,certified training,progression
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
1st Line IT Support Engineer - Graduates & School Leavers Considered

Salary £17,500 p.a. + Excellent Benefits and Career Progression Opportunities.
Permanent, Full Time, Based in Christchurch.

Are you an ambitious individual with a genuine passion for technology? Would you be interested in joining a progressively growing company that will invest in your future and will support your IT career development for the long-term?

This opportunity is available to those who already have experience in IT support or those who have recently graduated from school or college with relevant IT education.

You will be paid a basic salary of £17,500 p.a. and have 20 days holiday plus all bank holidays. The company offers long-term career prospects, which could result in promotion to 2nd line support and beyond with pay increases and bonuses! They also provide Microsoft Certified training courses and other training programs of all levels funded by the company to enhance your skills and help you develop.

As a 1st Line Support Engineer you will perform a key role in assisting clients with remote desktop support issues on an IT service desk. You will be required to troubleshoot customer's IT issues, respond to clients, resolve tickets by remote access, and provide first class customer service. You will be working with a diverse range of technologies that will enhance your skills and you will join a team of like-minded people in a friendly office environment.

1st Line Support Requirements:
* Graduate with relevant IT education
* Some basic work experience in an IT support related role is advantageous
* Must have a genuine interest in technology with a willingness to learn
* Exceptional verbal communication skills and good written ability
* Able to prioritise and manage your workload
* Experience/knowledge of the following would be very advantageous: Active Directory, Microsoft Exchange, Windows Server, Virtualisation, Firewalls, Broadband and Networking

Working Hours: Office based Monday to Friday 8:00am - 5:00pm OR 9:00am - 6:00pm (alternating weekly).

Keywords: 1st Line Support, IT Support, Help Desk Analyst; IT Helpdesk; Desktop Support; IT Assistant; Technical Support; Information Technology; Computer Support; Remote Support