Mortgage Consultant

Brook Street UK
£20000 - £26000/annum free parking, sales incentives, trai
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Mortgage Consultant - £20k to £26k dependant on experience, OTE £35k - £40k.

Brook Street are pleased to present an excellent opportunity to work for a rapidly expanding and very successful mortgage company recruiting for full-time CeMAP (or equivalent) Qualified Mortgage Consultants. My client is a well established and professional financial services company based in Alton. They offer a fun and friendly office atmosphere with a real focus on training and development. They have quarterly social events and great on site facilities including free parking.

As a Mortgage Consultant you will provide a quality compliant and efficient mortgage advice service to clients at all times. You will be committed and take ownership of your client's mortgage cases from application to completion.

The ideal candidate must be CEMAP (or equivalent) qualified, have an excellent telephone manner and be customer focused. You be driven will be looking to commit to a long-term career role. Work experience is not necessarily vital as long as you are qualified and have experience within a sales or customer contact role; however applicants with Mortgage services experience are desired.

Skills and knowledge

" Be CEMAP (or equivalent) qualified

" Have experience of liaising with clients and lenders for a variety of mainstream and specialist markets and a good working knowledge of the whole process from application through to offer and completion.

" You must be able to work under pressure and to tight deadlines

" You must be flexible, adaptable and resilient

" You will have sound business ethics



" To provide a quality compliant and efficient mortgage advice service to our clients at all times.

" To ensure that their expectations are managed throughout the process and their outcome is a positive experience.

" Be able to work under pressure, as part of a team and individually as required by the demands of the role.

" To be an excellent communicator and build sound relationships between all the parties involved throughout the process.

" To liaise fully with administration team to ensure a seamless process of the mortgage application.


" Work with clients within agreed service standards.

" Be aware of the potential for additional sales and cross sales.

" Ensure a high level of data input accuracy is recorded.

" Ensure technical expertise is shared with the team and with the advisers.

" Ensure any potential improvements or amendments are brought to the attention of the management team.

" Work fully within the regulatory mortgage environment.

" Work positively towards agreed targets.

" Advise your line management immediately of any changes in personal circumstances that may affect your or our clients' regulatory status.

Salary starts from £20k basic for candidates with CeMAP (or equivalent) qualification but no work experience, up to £26k basic for experienced candidates ready to hit targets within 3 months. OTE within the first year is £35-£40k, however bonus is uncapped.

If you are successful at the screening stage you will be invited for a 10-15 minute telephone interview. If you are successful after this stage the client will hold a 1 hour face-to-face interview followed by a 1 hour Mortgage role play and shadowing.

This is a permanent full-time position with an immediate start. This would suit someone who has worked previously in the financial industry and has a passion for mortgage sales and providing excellent customer service.

Please apply now if you are CEMAP or equivalent qualified!

For more information please contact Ben at Brook Street on (Apply online only) or send your CV