Home Consultation Sales Advisor

Recruiter
HSL (High Seat Ltd)
Location
Belfast, City of Belfast
Salary
£9.11/hour
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Our company, HSL, is defined not only by our relationship with our customers, our capabilities and our marketing but by the way we do things”

Job Title: Home Consultation Comfort Specialist/Driver

Please note that this role involves driving (company van will be provided) so a full driving licence is essential.

The role will be based in Belfast but travelling throughout Northern Ireland is expected.

Background

High Seat Ltd – HSL – is a rapidly growing, nationally recognised business with a first class reputation for comfort, quality and customer care. Established almost 50 years ago, the company has enjoyed year on year growth in the UK retail market and has a current portfolio of 58 stores/showrooms and a successful Home Consultation business.

Main Purpose of Role

The Home Consultation Comfort Specialist/Driver is responsible for the delivery of an exceptional customer experience to all customers during home consultation visits, to maximise all sales opportunities. This will be achieved through the application of expert product knowledge, professional selling techniques and the creation of a positive, welcoming attitude towards customers. This new role involves driving to the customers’ homes to introduce and demonstrate our products, a company van will be provided.

Commercial and Sales:

- To deliver the agreed KPI's for the Home Consultation team.
- Ensure that all orders are processed to the highest level of accuracy and efficiency.
- Participate in on going sales training to ensure that our sales process is followed at all times.
- Participate in sales training to develop their own skills in up-selling and cross selling to ensure that every sales opportunity is maximised.
- Develop own awareness of competitor activity and local market conditions to offer informed input to their Line Manager.
- Ensure the health, safety and wellbeing of customers when demonstrating HSL products in their own environment.

Please note that there is a requirement to drive a mid-sized van for this role, the vehicle will be provided by the company. A driving licence is essential.

Initial training will take place over a period of two weeks at Head Office in Batley, West Yorkshire. It is expected that the successful candidate will be available to attend this training in its entirety