First Party Claims Handler

Recruiter
Asure Recruit
Location
Haywards Heath
Salary
£16500 - £19000/annum
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
First Party Claims Handler
Salary: £16,500 - £19,000
Hours: 35 hours per week, Monday to Friday, 9 to 5

Overview
Due to their continued success and expansion, my client is now looking to recruit First Party Claims Handler to join our dynamic and forward thinking teams.

The key purpose of this role is to deal with allocated Accidental Damage claims in a cost effective and efficient way as per policy terms, conditions and claims processes.

Responsibilities

• Process New Repair & Total Loss Claims in accordance with claims philosophy
• Work within the parameters of the agreed business plan for Claims Operations
• Provide support to the Team Leader by ensuring delivery of own performance against agreed objectives, KPI's and SLA's
• Work within agreed processes in order to deliver the business plan in line with the Claims Operations policy
• Liaise with suppliers to ensure delivery of customer service
• To match unreferenced post to relevant claims, Adhere to FSA, TCF and Data Protection Regulations
• Additional administration duties as required

Qualifications
Essential Skills:
• At least 6 months experience in a similar role
• Excellent customer service and communications skills
• Strong literacy and numeracy skills
• Demonstrate a calm and professional attitude at all times
• Ability to listen, identify and resolve customer issues