Support Workers required - Homelessness - London

Recruiter
Central Care Recruitment
Location
London
Salary
£9 - £9.50/hour
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Public Sector
Contract Type
Permanent
Hours
Full Time
Support Workers required - Homelessness - London

Salary: £9.00 to £9.50 per hour

Length: Ad hoc and temporary placements

Hours: Early, late and waking night shifts available

Client groups: Homelessness / Young People / Offenders / Mental Health / Substance Misuse

Settings: Supported Accommodation / Hostels

Central Care has a continuous requirement for support workers with at least 12 months paid experience within a support worker role.

Applicants must be available for at least 3-4 shifts per week including early, late and weekend shifts.

Key duties:
• Holding a caseload of customers and co-ordinating their support packages
• Actively promoting customer involvement at all times
• Working with customers to assess and identify their support needs, agreeing support plans, recording outcomes and reviewing progress towards achieving their goals
• Establishing supportive and professional relationships with customers and dealing effectively with unpredictable and challenging situations in a professional and sensitive manner
• Ensuring customers are supported to achieve independent living through proactive support and building positive links with relevant agencies
• Liaising with external partners, including accessing appropriate statutory and voluntary services
• Ensuring customers are supported to raise complaints, comments and suggestions

Necessary skills and experience:
• An understanding of why people become homeless, and the needs and challenges they face
• Experience of working within a hostel environment supporting clients with complex needs such as homelessness, substance misuse, ex-offenders and mental health issues
• Ability to cope with customers who display challenging behaviour
• A good standard of written and oral English
• A good level of IT skills
• Ability to work shifts on a rota basis including early and late shifts, bank holidays and weekends

How to apply:
If you feel that you fully meet the above outlined criteria and would like apply, please submit your CV for consideration.

For any enquiries, please contact the Resourcing Team