French Customer Service/Sales Advisor

CCA Recruitment Group
Newcastle upon Tyne
£18000 - £19000/annum
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Role Title - French Customer Service Advisor
Hours - 40 hours per week
Location - Newcastle
Salary - £18,000 rising to £19,500 after passing probation
Permanent full time role working 40 hours per week

French Customer Service/Sales Advisor

CCA Recruitment are delighted to be working in partnership with a client based in Newcastle. Our client is an international outsourcing contact centre that boasts a fun filled, unique and effervescent environment like no other! An organisation where most of the employees speak more than 1 and 2 languages and can take you on a trip around the world just over your lunch break!!!

Our client is looking to recruit an experienced French Customer Service Advisors to work on any of their leading campaigns. The role of the French Customer Service Advisor will deal with calls and emails.

As a French Customer Service Advisor you will be the main point of call to ensure that customers queries are dealt with smoothly along with resolving any complaints that they may have.

The role of French Customer Service Advisor is situated in our clients offices which is based in the North of Newcastle with excellent transport links and free parking
The main responsibilities of the French Customer Service Advisor are as follows:-
Providing great customer service, just as you would expect when you call someone in a call centre! Quite simply really!!
Dealing with enquiries from customers and providing swift and smooth service to ensure that they leave the call satisfied
Building relationships with customers by asking the right questions to enable you to address their needs.

Do you have the below skills, then apply now for this French Customer Service Advisor role?

Fluent in both English and French (Both written and spoken)
Track record of success in a customer service environment (Call Centre, Hospitality, Retail)
Ability to work towards targets and be self motivated
Strong communication skills
Passion for customer service
If you are interested and want to know more about this role or other multi lingual roles that we are recruiting then apply now for a confidential discussion.
(Apply online only)
Job Type: Full-time
Salary: £18,000.00 /year
Required language: French