Temporary Customer Service Agent £10ph Croydon

Recruiter
Gordon Yates
Location
Croydon
Salary
£10/hour
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Accountancy
Contract Type
Interim
Hours
Full Time
Temporary Customer Service Agent £10ph Croydon

Who you will be working for

You will be working for a financial technology company in a fast paced environment based in central Croydon, just a short walk from both train stations. Our client are looking for a proactive person looking to gain skills in the start-up industry. The hours of work are Monday- Friday, 9am - 6pm.

Key responsibilities of the role:

* Handling enquiries over the telephone and in writing.
* Managing social media enquiries and online reviews.
* Identifying and proactively seeking to resolve and support the needs of every customer and ensure that their service levels are met.
* Manually adjusting customer accounts.
* Troubleshooting customer issues.
* Liaising with other teams to ensure fast resolution of issues.

Experience/Knowledge& Skills Required:

*

Previous experience of customer service work. (financial experience preferable)
*

A can-do, positive attitude.

*

Excellent listening skills

*

Ability to work independently and part of a small team.
*

Exceptional organisation skills.
*

Exceptional attention to detail
*

Exceptional communication skills.
*

English to native standard.

If you have any questions please email