Chinese Speaking Luxury Sales Associate - Harrods

HR GO Recruitment
City of London
£17000/annum 1% commission on all personal sales
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Chinese Speaking Luxury Sales Associate

We currently have a fantastic opportunity to work for a very successful high end retail company that sells designer luxury luggage, travel accessories and leather goods in their Harrods concession.

A fully comprehensive training and induction package will be provided to ensure an excellent level of product knowledge is maintained and so you can become a professional sales advisor with the ability to earn a great deal of commission and the opportunity of career progression.

Salary £17k pa plus 1% commission on all personal sales.

Working hours - 5 days out of 7 on a rota basis, must be flexible able to work some evenings until 10pm.



* Maintain and increase the sales figures of the store/concession
* Acknowledge and greet customers as they enter the store
* Have a clear understanding of the company selling technique
* Be able to confidently suggest an "add on" sale to customers
* Be able to close a sale confidently
* Understand our after sale services, such as repairs and insurance letters
* Always promote the company in a positive manner
* Maintain a thorough knowledge of all merchandise (composition, carry on sizes, necessary product care)
* Have a clear understanding of the company exchange/refund policy
* Be able to suggest alternatives to customers
* Ensure a high level of housekeeping and product care is maintained
* Ensure merchandise is refilled efficiently
* Assist in the checking off of deliveries/transfers efficiently
* Store merchandising
* Maintain stock room areas in a tidy manner
* Report any suspected theft to the manager/assistant manager
* Deter shop lifters by providing alter, vigilant presence on the sales floor

Essential skills & experience

* MUST have previous sales experience within a designer brand
* MUST be able to speak Chinese
* High attention to detail
* Extremely organised
* Able to work well in a busy high pressure environment
* Well spoken, professional and well presented
* Good problems solver and able to think on your toes
* Previous luxury sales experience would be highly advantageous
* Confident and positive outlook
* Able to work on own using initiative or within a team environment
* Flexible and willingness to learn

Please note - only applicants with previous Luxury Sales experience and able to speak Chinese fluently will be considered