Optical Practice Manager - Peckham

Zest Business Group
South East London, London
10 Jun 2017
10 Jul 2017
Contract Type
Full Time

We are currently looking for a Practice Manager to join an industry leading opticians based in Peckham, London. This is an outstanding opportunity to join a fantastic practice which holds a great reputation for providing the highest levels of service where you can continuously enhance and develop your career.

The practice is completely modern and fitted with the latest equipment with 5 testing rooms and a team of 20-25 people.

Practice Manager - Role

  • Lead, direct and motivate the team
  • Deal with any technical patient queries
  • Ensure all targets and KPI's are met/exceeded
  • Dispense lenses to all levels
  • Introduce and implement new ideas to help drive the business forward
  • Train existing and new member of staff on technical and customer service issues.
  • Make sure the clinic runs smoothly and the handover process is efficient
  • Handle any customer complaints
  • Flexible working hours with potential for no weekend work

Practice Manager - Requirements

  • Previous experience as an Opticians Manager with a strong desire to succeed and lead a team effectively
  • Self-motivated and focused on exceeding goals
  • Excellent communication skills: Demonstrate a passion for excellent customer service
  • Customer focussed
  • Leadership skills: Lead by example to motivate and drive the team
  • Management skills: Manage and develop the team and company procedures to exceed customer and business expectations
  • Commitment and flexibility
  • Initiative: Work on own initiative to manage the team, resolve issues and escalate concerns
  • Financial awareness: Demonstrate financial awareness and ability to operate a cost effective and efficient department whilst maintaining performance and exceeding expectations

Practice Manager - Salary

  • Basic salary between £26,000 to £33,000
  • Lucrative bonus scheme
  • Professional fees paid for Dispensing Opticians
  • Further added benefits

To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the 'Apply' link as soon as possible.