UX Researcher - Shoreditch - £45k
My client based in Shoreditch is lookign for an experienced UX Researcher, you’ll be comfortable with using Adobe analytics, business intelligence and user research. You’ll play a very important role with their UX function. The data and insight you collect will create seamless, enjoyable user journeys across all disciplines. This position affords you the opportunity to work in a afency/studio environment, whilst been part of a FTSE 250 company.
Your main focus will be to develop our customer research approach.You will be experienced with methods such as design ethnography contextual and lab based research, usability testing and focus groups. Creating and maintaining personas, you’ll embed empathy for real users across their Designers, Product Owners and key stakeholders.
To be successful you will have experience working with customer facing companies, who have a lot of traffic, you will understand the impact of every step, or click, in the customer journey.
As you will be required to work closely with stakeholders and product owners you will be an exceptional communicator. You’ll confidently deliver compelling presentations that use storytelling techniques, such as empathy and as-is/to-be journey maps. The ideal candidate will have experience with wire framing and prototype creation, such as Axure and Balsamiq.
UX - User Experience - Research - User Research - UX Design - Analytics