Care Supervisor

Health & Social Care Jobs
York, City of York
£18000 - £20000/annum
10 Jun 2017
10 Jul 2017
Public Sector
Contract Type
Full Time
Are you an ambitious Care Supervisor looking to progress in the York area of North Yorkshire? Do you have excellent customer service skills and a passion for providing person centred care?

This is an exciting opportunity to join a Home Care provider who provide fantastic quality care. With a person-centred approach, they maintain each client’s independence and personal dignity. They provide 24-hour support to older people or individuals with illness or disabilities within their own homes, enabling them to remain as independent as possible.

As a Care Supervisor, your responsibilities will involve:
- Participating in initial care packages and supporting and mentoring carers
- Assisting with recruitment and identifying suitable matches for clients
- Scheduling companions weekly and monthly rotas, covering sickness and holiday
- Accepting and processing changes and amendments to existing care packages
- Be the first point of contact for client and companion queries
- Working with other members of the team to ensure high quality service provision
- Talking to the customers on a regular basis about their care
- Keeping computer and paper files up to date with changing information
- Participate in the on-call rota

Person Specification of a Care Supervisor:
- Have at least 2 years’ experience within a domiciliary setting
- Hold an NVQ 2 or 3 in Health & Social Care
- Outgoing and proactive nature
- Good IT skills, including Word and Excel

In return you will gain excellent training and support from the managerial team, with massive opportunities for progression within the organisation. For more information please click on ‘Apply’ and we will contact you to discuss further