Civil Enforcement Officer

Apcoa Parking
Lambeth, Greater London
10 Jun 2017
10 Jul 2017
Public Sector
Contract Type
Full Time
Civil Enforcement Officer
APCOA Parking (UK)

About Us
APCOA Parking UK is now the UK’s leading provider of tailored parking solutions with an established presence in Europe. We are a full service parking management company, managing 1.3 million parking spaces, across 12 countries and approximately 4,300 employees.

The focus of the Role
Civil Enforcement Officers make sure that drivers follow parking regulations on public streets and in car parks. If you enjoy working outdoors and want a responsible role, this could be the perfect job for you. You’ll need to be assertive and polite when dealing with people. A calm and professional approach will also help you to handle difficult situations.

What you'll do
As a Civil Enforcement Officer you would be patrolling the public streets and local council car parks.
Patrolling to make sure that regulations are being followed
Recording and issuing Penalty Charge Notices
Checking parking meters and car park equipment and reporting damage or faults, checking that car parks are clean and tidy
Reporting defective signs and road markings, identifying and reporting abandoned vehicles
Explaining regulations to motorists and advising them about parking facilities
Directing visitors to the borough to local attractions and facilities
Checking tickets and attending minor machine faults such as jammed coins or tickets
Working with other professionals like police community support officers or the police to Report incidents like crimes or anti-social behaviour
Attending court or tribunal if a parking ticket is being disputed

What you'll bring
Customer Service experience
The ability to work as a team member or on your own
Patience and tact
An assertive but polite approach
The ability to handle difficult situations in a calm and professional way
An awareness of health and safety
The ability to make decisions
Good numeracy skills the ability to keep accurate records for official use
The ability to use computerised equipment
Driving License preferable

What we’ll offer you
£9.40 per hour
42.5 hours per week - shift pattern and will include Saturdays, Sundays and Bank Holidays. You would spend most of the day patrolling on foot and be out in all weathers. You would be expected to wear uniform and waterproof clothing (provided.) You may use a car, cycle or moped to travel between different areas, depending on your job role
Training and Development
Employee Discount scheme

This is an excellent opportunity to join our dynamic and growing organisation if you are interested apply now