Restaurant Production Team Member (Baker)

Tim Hortons
Glasgow, Glasgow City
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Amazing opportunity not to be missed! Tim Hortons are excited to finally unveil our famous coffee, freshly prepared food and delicious baked goods to the UK market. Our first UK outlet has just opened on Argyle Street, Glasgow and we are looking for a Restaurant Production Team Member (Baker) to join the team on a full time permanent basis. In return you will be rewarded with a salary of £8 per hour.

Have you heard? The world famous Tim Hortons is finally venturing to the UK - Lucky us!

We are looking to build on our 4,590 restaurants worldwide, as well as increase our yearly serving of over 2 billion cups of coffee here in Great Britain, so we are looking for some tenacious and enthusiastic team members to keep our brand great.

As a Restaurant Production Team Member (Baker) at Tim Hortons, you will have the opportunity to deliver and create exceptional guest experiences. Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, your energy and passion for guest service are what will make you a top team member in this fast-paced environment.

Key Responsibilities of the Restaurant Production Team Member (Baker)

- Following basic people essentials (e.g. uniforms, grooming and punctuality)

- Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards

- Carry out temperature checks and record as per company process

- Complete daily and weekly cleaning schedules as per cleaning chart

- Count end of shift monies and drop in safe

- Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation

- Delivering fast, friendly and accurate service to all customers

- Welcoming every customer with a smile and being genuinely friendly at all times.

- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager.?

-  Adhering to restaurant performance standards for crew stations and as per shift manager directions?

- Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.

- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of work stations.

- Report all work related near misses, injuries and illnesses as soon as possible.

- Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed.

As our Restaurant Production Team Member (Baker), you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. A strong communicator, you will have exceptional customer focus and flexibility to work a range of hours (including afternoons, overnights, weekends & early mornings). Candidates must be able to work hours that involve 4am starts.

Do you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee and donuts? If yes, we would love for you to get in touch and apply for our Restaurant Production Team Member (Baker) opportunity