Customer Service Advisor, 12 Month FTC

Morses Club
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Are you passionate about doing the right thing and putting customers first? Do you enjoy delivering first class customer service and want to be part of small Customer Service team in an expanding friendly business? If yes, then this could be the role youre looking for!

We are looking for a Customer Service Advisor to join our busy Inbound Customer Service team based in Birstall (Batley), initially for a fixed term period of 12 months, to deal with a variety of customer service enquiries from both internal and external customers.

We can offer you a rewarding working environment with no weekend working or unsociable hours, a competitive salary, as well as an attractive benefits package including 25 days holiday; private health care; life assurance 4X salary; pension matching up to 7% and free onsite parking

You will answer a variety of inbound customer calls (no sales or outbound calls), maintain customer records and proactively manage issues, as well as supporting the team by sharing improvement ideas and assisting with Quality Assurance checks.

We are looking for candidates with experience gained within a contact centre environment, or more crucially someone who understands the importance of putting customers at the centre of everything they do. Applications from candidates demonstrating excellent customer service in office based, receptionist or other customer facing roles are welcome.

We are one of the largest home collected credit providers in the UK. Our expertise is based on over 130 years of experience within our industry, and we pride ourselves on our friendly and personal service. We are dedicated to providing our customers with an excellent service and in return our people receive the support they need to develop an exciting and rewarding career