Customer Service Partner - July Start

Recruiter
Asure Recruit
Location
St Ives
Salary
£15000/annum
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Customer Service roles - July Start!

Location - St Ives - Cambridgeshire

Salary - £ 15,000 (Excellent bonus structure and earning potential)
* Salary will start on £15k, with review at 9 months to £16k then 18 months will be £17.5k
Service - £17k OTE

Hours: Shifts between Monday-Friday 08:30am -19:30pm
Alternative Saturday 08:30am -16:00pm.

The Company

My client is an innovative and entrepreneurial group of companies specialising in Motor Insurance Services employing around 4,500 staff across the UK. As a rapidly-growing organisation they are proud of their unique approach to business and features highly in The Sunday Times Top 30 Companies to work for in the UK.
Due to continued growth of the business they are currently seeking to attract customer service and sales focused candidates to join the team based in St Ives.

***WHAT MAKES US DIFFERENT***

This is a fantastic opportunity to join a fast paced, fun and vibrant office where you'll receive first class in-house training and coaching within a supportive environment. There is excellent potential to progress your career and advance upon your skillset and experience with the ability to gain qualifications while you work!

We offer the following standard benefits for working with us:
• Health care Cash Plan
• Competitive pension contribution scheme
• 22 days Holiday
• Company Sick Pay
• Life Assurance

Responsibilities:
You will provide excellent customer service and effective administration support for all external and internal customers through a variety of communication channel:
• Effectively manage customers enquires and queries through a variety of communication channels.
• Maximise retention targets through the provision of effective and efficient communication and negotiation skills.
• Adhere to Company processes
• Manage time effectively to meet required business targets
• Effectively communicate with customers
• Use all relevant information to maximise opportunities to cross sell and up sell insurance products.

Essential Skills:
• Excellent communication skills.
• Works on own initiative.
• Target driven.

Desirable Skills:
• Experience of achieving targets and goals.
• Experience of working in a customer orientated/call centre environment.
• An understanding of insurance