Mortgage Sales Assistant

Spider Recruitment Services
£14560 - £17290/annum Dependant on experience
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Mortgage Sales Assistant- Spider Recruitment Services currently assisting this long established company based in Ipswich in their search for a Mortgage Sales Assistant. This Company provides financial services to customers across the East of England.

The key focus of the Mortgage Sales Assistant is to provide resolution at first point of contact for all inbound mortgage sales calls, and full sales and administrative support for the mortgage sales team (direct and indirect).

Other Key responsibilities are:

- Ensure all mortgage sales contact (via all communication channels e.g. Phone/email) with the Society (Direct and Indirect) are dealt within desired Service Level Agreements (SLAs), professionally and successfully (maintaining Society`s reputation for first class personal service standards).
- Assist with the processing/data input of initial stage enquiries (AIPs/KFIs), ensuring accuracy of input and efficient delivery of service to our customer, whether that be Direct or Indirect.
- Identify opportunities and promote products accordance with department sales plans.
- Achieve own sales targets and objectives along with focussing on department targets and overall plans for the Society.
- Be flexible within role and adapt to work needs within department and assist colleagues were necessary.
- Carry out the Society`s mortgage maturity activity as required with existing borrowers
- To provide full administrative support for Mortgage Consultants and support for indirect mortgage sales staff as needed
- To work towards achievement of SLAs within department and recognise and implement areas

Skills and attributes required:

- Good attention to detail and accurate at all times
- Excellent IT skills
- Excellent relationship building skills and enjoy helping customers
- Ability to work to deadlines
- Ability to work as part of a team
- Excellent communication skills
- Experience within a fast paced sales environment desirable
- Enjoy a challenge

This is a full time role offering 35 hours per week (Mon-Fri) plus Saturdays by arrangement. On offer is a salary of £14,560-£17,290 dependant on experience.

If you have the necessary skills and experience and would like to be considered for this opportunity, please apply by forwarding an up to date CV as soon as possible. We look forward to hearing from you.

Additional keywords: mortgage, sales, administrative, KPIS, development

This vacancy is being advertised by Spider. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex and Cambridgeshire.

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