Claims Handler

Recruiter
Centric Recruitment
Location
Newport
Salary
£16000 - £18000/annum
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Legal
Contract Type
Permanent
Hours
Full Time
Claims Handler

Our client is looking for a number of paralegals to work from their modern offices in Newport, South Wales. The role benefits from a competitive salary, free parking, gym membership and childcare voucher scheme, opportunities to apply for funded qualifications, an exceptional bonus structure, life insurance, health insurance and pension scheme.

Core responsibilities

* Negotiate claims for liability and damages on Pre Litigation cases within authority limits
* Pro-actively handle claims to ensure delivery of a focused claims service
* Achieve and exceed Client quality standards and Key Performance Indicator
* Contribute to knowledge sharing within the Team
* Handle confidential information in line with the firm's data security protocols
* SLA compliance
* KPI performance
* Accuracy of MI
* Ensuring appropriate strategies are set
* Ensuring strategies reflect commercial reality of case value
* Technical quality requiring some insurance motor experience

Key skills

Of a satisfactory academic record with evidence of a desire to learn and ability to be trained in accordance with the firm's requirements
* IT literate with working knowledge of Word and Excel.
* Knowledge/previous experience of case management systems would be an advantage but training will be provided. Good keyboard skills are also essential
* Experience of working in an insurance environment preferable
* Ability to work to deadlines and targets, prioritise own workloads effectively under pressure and manage conflicting priorities
* Confident communicator and negotiator
* Quality and customer service orientated
* Strong analytical skills
* Good understanding of claims handling practice and strategies
* Ability to respond appropriately to new client instructions or strategies
* Flexible with an ability to adapt to rapid change, both internally and in the context of clients' businesses
* Contribute to a positive and supportive team culture
* A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
* Excellent communication skills with a positive and enthusiastic approach to their work
* Organised and able to prioritise and manage a constantly changing workload
* Excellent attention to detail
* Ability to work on own initiative without close supervision
* Excellent attention to detail

Salary £16-£18k