Support Engineer Huntingdon £27-33k

Recruiter
Greywood Associates Ltd
Location
Huntingdon
Salary
£27000 - £33000/annum Benefits
Posted
10 Jun 2017
Closes
10 Jul 2017
Contract Type
Permanent
Hours
Full Time
Support Engineer Huntingdon £27-33k

VMware / Windows Server 2012 / Active Directory / Networking / TCP/IP / DNS / Group Policy / DHCP / Exchange 2013/16 / VLAN /

My client is looking to recruit a Support Engineer to be responsible for providing a high level of service support for their expanding client base and implementing new client side deployments.

The successful candidate will be predominantly office based but with opportunities to travel to customer site for implementation projects.

They are looking for someone with a mix of technical skills to include,

* VMware administration, including monitoring, provisioning, housekeeping and troubleshooting activities to maintain a stable environment.
* Microsoft Windows Server and Active Directory Network Services Installation and Administration (Inc TCP/IP, DNS, Group Policy, DHCP)
* Microsoft Exchange 2013/Office 365 configuration, housekeeping and troubleshooting.
* Proven networking skills, including a sound knowledge of IP Routing, VLAN's, QoS, POE and ACL's
* Customer focused, with experience of providing advice and guidance to customers over the telephone, e-mail and Internet with a proven track record of service delivery
* Organised and methodical, with the ability to work to targets and goals
* Enthusiastic, self-motivated team player with the ability of working within a demanding environment and be able to demonstrate a logical approach to problem solving
* Patience and ability to remain calm under pressure, whilst showing initiative at all times and an ability to apply a lateral thought process to problem resolution

The essential requirements for this role include,

* Microsoft Windows Server 2012R2
* Active Directory and the associated services (Inc DHCP, DNS, Group Policy)
* Hyper-V, VMware Systems & SAN technologies
* Office 365 / Microsoft Exchange 2013 Implementation, Configuration and Administration
* Desktop support of Microsoft Windows XP/Vista Operating Systems and associated applications (MS Office 2007/2010)
* Support and maintenance of network services, which includes IP Routing, VLAN's, QoS, POE and ACL's
* Experience working in an IT Outsource company providing support to multiple sites

They are looking for someone who is customer focused, with experience of providing advice and guidance to customers over the telephone, e-mail and Internet with a proven track record of service delivery as well as being an enthusiastic, self-motivated team player with the ability of working within a demanding environment and be able to demonstrate a logical approach to problem solving