Customer Service Agent - Travel Insurance

Recruiter
Wild Recruitment
Location
Chichester
Salary
£15000 - £17000/annum
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Customer Service Agent - Travel Insurance
Tangmere
£15,000 - £17,000

Wild are looking for motivated and ambitious people to work within a busy travel insurance sales department. This is a very exciting time to join the business due to constant expansion and growth. This role offers excellent progression opportunities, generous company benefits and free parking!

Responsibilities will include:

* Answering inbound calls, including telephone quotations and sales support.
* Making outbound calls (returning voicemails / customer care calls, no cold calling.)
* Submitting online travel quotations (data entry.)
* Responding to incoming emails from customers
* Maintaining client databases.
* General office administration / duties.

The ideal candidate will be confident and articulate with an excellent telephone manner. They will also be able to demonstrate excellent customer service experience, preferably over the phone. Full training will be provided for this role.

Permanent contract based on a rolling 6 day on 3 day off working pattern, hours are Monday to Friday 11.30am to 8.00pm with a 60 min break and weekend hours are 9am to 5.30pm with a 60min break.

Please note - These hours are likely to change to a 3 day on 3 day off rolling rota, working 8am to 8pm (2 x 15min & 1 x 60min breaks) on weekdays and 9am to 5.30pm on weekends (60min break)