IT Infrastructure Support

Recruiter
NTech Consultants LTD
Location
Manchester - UK Wide Travel
Salary
£25000 - £28000/annum
Posted
10 Jun 2017
Closes
10 Jul 2017
Contract Type
Permanent
Hours
Full Time
Infrastructure Technician
Manchester Based but UK Wide
£28,000-£30,000 plus £5,500 car

My client a leading property consultancy company are looking to hire a Infrastructure Technician The company are interviewing very quickly and are looking for someone with the below skillset who can look after their Technical Infrastructure of around 15 offices and 3000 users.

The successful candidate for this role will have strong analytical and troubleshooting skills, experience in integrating multi technology platforms, solid communication skills and a desire to tackle complex problems of any scale.

You will tackle challenging and unique situations every day and work with fellow members of the Technology department as well as other staff functions and employees across the company.
Their office base is scattered across the UK & Ireland - so there will be a requirement to travel with little notice - and due to the nature of Infrastructure support, you may also be required to work some evenings and weekends. Full UK Driving Licence and own vehicle is a must
Responsibilities:
• Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
• Responsible for the management, maintenance and support of the virtualized environment, servers, network devices, telephony and backups
• Monitor systems and identify performance issues proactively
• Support the service desk with dealing with escalated incidents and be able to mentor and support where there are skill gaps
• Work within strict timeframes and elevate incidents within defined timeframes
• Test all changes to networks, hardware, software and hosted applications
• Resolve issues and prepare status reviews and reports
• Professionally represent the infrastructure team as a technical consultant on projects
• Maintain the necessary project plans and documentation of all system builds and modifications
• Maintain a good working knowledge of current infrastructure and future trends
• Maintain good working relationships with all service providers and vendors to ensure that services received meet expected requirements of contracts

Competencies and Experience:
• Solid technical background in the deployment, support and ongoing maintenance of MS Exchange 2013, Exchange Online (O365), Windows Server 2008/2012 and Windows Desktop 7,8 and 10
• Utilizing BES 12 to manage the mobile fleet consisting of Blackberry, Apple and Samsung devices
• In-depth knowledge of Active Directory knowledge is essential, covering implementation, ongoing management and maintenance.
• Solid understanding of networking and associated protocols incl. but not limited to TCPIP, DNS, DHCP, VLAN, network switch hardware, routers and firewalls
• Hands on experience with HP/IBM Servers, Surface Pro 3 / 4, Lenovo (PCs/Laptops)
• Experience in PC build deployment and patch management
• A good working knowledge of MSSQL, Virtualization technologies and Citrix
• Working knowledge of Novell (OES11 and above) and Suse Linux would be an advantage
• Knowledge of Mitel/Cisco IP based telephony & Video Conferencing
• Good understanding of current backup technologies
• Ability to prove experience of best practice / change management (possession of ITIL / PRINCE2 an advantage)