Estate Traffic Officer for Luxury Residential Development £23K

South West London
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Estate Traffic Officer for Luxury Residential Development
South West London
Working hours: 4 days on, 2 days off, working early and late shifts - 06:30 - 15:30 and 15:30 - 24:30
Salary: £23,000 per annum

My client, a large and highly reputable property management company are currently recruiting for an Estate Traffic Officer to join the team at one of their developments in South West London to be the first point of contact for residents and guests and to deliver excellent first impressions on entering the development.

Main responsibilities shall include but are not limited to:
* To provide excellent visual standards and quality customer service for the development.
* To manage and develop the onsite traffic management plan.
* To be fully engaged by taking accountability for all tasks given and to see them through to the end.
* To complete when required any operational site inspections.
* To be self-motivating and to strive for and achieve success for the development and company.
* To foster a can-do attitude to encourage continuous improvement
* To generate new and exciting ideas to benefit the team.
* Take personal responsibility for understanding and following the company's Health & Safety policies and practices, demonstrating personal engagement with safety and proactively identifying risks and hazards (to immediate manager) to continuously improve safety performance.
* To manage and deliver the onsite traffic by enforcing traffic restrictions as required.
* To deliver effective communication with the Front of House team.
* Actively problem-solve and use initiative to resolve all residents and visitor's queries and complaints.
* To actively check resident's details and monitor security access to the development.
* To read and action daily handovers to improve team's communication.
* To be proactive in your role at all times using your initiative to improve working practice.
* To be responsible for the required Health and Safety and Security inspections and activities to assist in keeping the development and workplace a safe environment for all.
* To maintain security and access procedures at all times.

The successful candidate should have:
* Experience of working outdoors.
* Experience of working in a high-end customer service establishment and well presented.
* Proven ability to handle confidential information and sensitive matters that may involve the general public and handling issues and queries with professionalism.
* Excellent written and verbal communication skills.
* A full SIA licence (preferable).

**Please apply online with your CV and note that only successfully shortlisted applicants will be contacted**

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer