Team Manager

Recruiter
Jobvine Ltd
Location
Manchester
Salary
£23000 - £30000/annum OTE £40,000
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Due to progressive and innovative planning, we are recruiting for experienced Team Leaders and Managers. Roles are available in several sectors and at various locations – Manchester city centre, north Manchester and south Manchester.
You will also be responsible for:
• the provision of accurate reporting to the Contact Centre Manager on both team performance and individual KPI's
• supporting with Contact Centre projects as appropriate
• Maintaining up-to-date knowledge of industry developments and involvement in networking are also a requirement of the role.
The successful candidate will already have demonstrable skills in:
• motivating, developing and inspiring a Team of advisors to achieve great results.
• Previous experience of working in a Contact Centre environment is essential
• understanding of Contact Centre Systems.
• Strong communication and influencing skills
• a real passion for delivering a consistently excellent service to customers.
• Managing a team of sales advisors and/or customer services advisors
Salaries range from £23,000 - £30,000 pa with OTE adding a further minimum of £10,000 per annum