Service Manager

Penderels Trust
Hay Mills, City and Borough of Birmingham
10 Jun 2017
10 Jul 2017
Public Sector
Contract Type
Full Time
We are looking for someone to provide management support to a staff team who advise our customers on independent living. This is a varied role that is based in both the office and out in the community.

About Us
Penderels Trust is a not-for-profit organisation that provides advice and guidance to people with disabilities and healthcare needs living independently.

The Role
37 hours per week
Monday to Friday 8:30 am to 5:00 pm
£25,694 per annum

The role is predominantly office based in Tyseley Birmingham, with some community travel around the counties of Birmingham and Wolverhampton.

As a Service Manager, your main duties will include:

• Oversee the day to day operation of the office
• Provide supervision and support to the Independent Living Adviser team working in the Tyseley office and the team of home workers based in Wolverhampton
• Work in partnership with the local authority
• Oversee the management of Third Party Supported Accounts in line with the Trusts financial policies
• Prepare statistical information and management reports
• Responsibility for the Health and Safety of the office
• Provide necessary information and support to enable service users to develop and maintain their independent living schemes

Skills, Experience and Qualifications

To be successful as a Service Manager, you will have the following attributes:

• Previous supervisory/management experience
• Experience of working with people with disabilities
• Awareness of social care issues
• Awareness of disability legislation
• Excellent verbal and written skills
• Good listening skills
• Ability to manage, direct and motivate staff
• Ability to work on own initiative and resolve problems with the minimum of support
• Hold a current and valid UK Driving Licence
• Have unrestricted access to a vehicle
• GCSE (or equivalent) grade C or above, in English and Maths
• Comprehensive understanding of all Microsoft packages (Excel)

Due to the nature of the role the successful applicant will be required to undergo an enhanced DBS check

All applications must be returned by Wednesday 28th June 2017.
Interviews to be held on Thursday 6th July 2017.

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled people who meet the job specification