Master Technician

FastTrack Management Services Limited
Potters Bar, St Albans, Barnet, Enfield
£34000/annum OTE £40,000
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
I am currently looking for a Master Technician for my Client a Prestige Main Dealership in the Potters Bar Area.

As a Master Technician you will be required to: carry out diagnostics, service and repair of franchised vehicles to the highest standards, including diagnosis of electrical and electronic problems.

Train, coach and develop workshop and service team members to ensure high levels of customer satisfaction and ensure a first time fix is achieved for each customer.

As a Master Technician, your Key Objectives will be:

+ To maintain skill levels and full awareness of all technology used in the vehicle range, attending relevant Master Technician/Technician training when required
+ Talk directly to customers with any long term vehicle concerns and ensure that all work is carried out in full and followed up until resolved
+ To be fully conversant with all manufacturer technical literature and information bulletins and ensure that this information is passed out and understood by all technicians.
+ Identify training and development needs within the workshop team
+ Liaise with Workshop Controller/Aftersales Manager to quality control all work undertaken by the workshop team
+ To keep work area and protective clothing clean, tidy and in a safe condition in order to uphold the manufacturers and company image
+ In conjunction with the Workshop Controller, ensure that there is adequate workshop staff coverage to meet the Centre`s opening hours
+ To coach and develop other technicians within the workshop

Experience Required:

+ Qualified to NVQ or City and Guilds Level 3
+ VOSA approved MOT tester also an advantage but not essential
+ At lease 5 years main prestige dealer experience is essential.
+ Have exceptional diagnostic skills and knowledge of diagnostic equipment
+ Have a full valid UK driving license

Monday-Friday 8.30am to 5.00pm

Saturday on a rota

Basic salary up to £34,000 OTE £40,000

Please contact Ed Davis on (Apply online only) or apply as directed

For any other automotive roles also do not hesitate to contact a member of the automotive team here at FastTrack Management Services