Security Operations Engineer

Walter Samuel Ltd
£30000 - £40000/annum
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Security Support Engineer / Communications / Support / CCNA / Engineer / Cisco / Juniper / Security / Firewalls / MSP / ISP / Customer Service / Helpdesk Support / Service Desk / 1st Line / Shift

Security Operations Engineer: £30k - 40k

Walter Samuel are working with a global telecommunications organisation who are leaders in the Network and Cloud Services domain. They are looking for a Security Operations Engineer to deliver first class support to the group wide security services portfolio customer base.

You will have:

* Experience working in a networking/security support (1st line) environment preferably with a MSP/ISP.
* Experience of either Cisco and Juniper networking technologies.
* Multiple Firewall product solutions experience (ASA/SSG/NetScreen/Fotigate etc)
* Great communication skills, comfortable dealing with customers in a range of circumstances.
* Great organisation skills, able to multi task and prioritise incidents and workload.
* Personal pride in delivering a very high standard of customer service.

Responsibilities, will include: -

* Full ownership of incidents, queries and service requests with first time resolution.
* Prioritise and categorise security faults.
* Debugging and rectifying a variety of firewall products.
* Completion of operational firewall reconfiguration requests.

If you are passionate about delivering fantastic customer support for a confidential discussion please call Mike Chennells on (Apply online only) or APPLY NOW and your application will be followed up