IT Business Analyst

The Car Shop
£35000 - £40000/annum
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
At CarShop, we are absolutely committed to making sure our Colleagues have a great place to work, are excited and engaged in what they are doing and are rewarded for their achievements.

Our fantastic benefits package includes:

- 22 days' holiday that increases with length of service
- BUPA Private medical insurance options
- Salary sacrifice schemes including childcare vouchers and cycle to work
- Discounted gym membership
- Life Assurance scheme

Let's start with the facts

CarShop aims to be the employer of choice within the motor retail industry. We put a lot of time and effort into finding and nurturing the very best candidates for every job, recognising and rewarding your achievements and supporting your personal development. 

Achieving this goal will help us maintain our position as the UK's leading used car supermarket group. It will also enable us to set the standard by which all other motor dealerships and car supermarkets are measured. Established in 1999, CarShop have a £200 million annual turnover, 20,000+ annual retail sales, up to 3,500 cars in group stock at any one time, over 500employees, 17 years of experience, 5 huge retail stores, and huge ambition for continued innovation and success. 

The job in a nutshell

As the Business Analyst, you will be part of our rapidly growing in-house IT, Product and Software Development teams and will have the opportunity to develop your career and skills working within a dynamic environment and amongst a highly-motivated group of people leading the evolution of the automotive marketplace, working across fast-paced projects and key strategic initiatives involving internal and external stakeholders.

What you will be doing

- Capture and document functional and non-functional requirements for infrastructure systems and services.
- Ownership and creation of Business Requirements Documents for full lifecycle of projects.
- Ownership and creation of Requirements Traceability Matrix for full lifecycle of projects.
- Support the design and implementation of technology solutions.
- Testing and validation of IT solutions against requirements.
- Support the compilation of project charter and business cases.
- Collaborate closely with business users and IT stakeholders to understand any issues with current systems and processes, and document requirements arising.
- Manage change effectively by communicating with Project Management, IT & business stakeholders at all stages of the project life cycle 
- Work closely with technical teams during the implementation phases to ensure understanding, buy in and successful implementation of validated solutions  that meet requirements
- Meet challenging deadlines through collaboration and communication with stakeholders across the technical and business organisations.
- Provide support during all testing phases to ensure requirements as detailed in specification documents are delivered. 
- Support smooth transition of new IT solutions through  working with IT, business  & operational stakeholders
- Manage and lead BA day to day tasks:

- Gathering business and technical requirements.
- Lead capture and elaboration of non-functional requirements with stakeholders.
- Provide detailed requirements specifications.
- Working with technical and design team/QA/PM's in defining project scope.
- Provide technical knowledge and technical support.
- Work closely and collaboratively with designers and architects.
- Work closely with business in determining business needs and requirements to be realised by IT solutions.
- Document and coordinate changes and enhancements of IT services.
- Prepare and present documentation of business/technical presentations.
- Evaluate requirements requests.
- Plan and Co-ordinate small project works
- Ensure methodology compliance with PMO standards.

What we expect from you

- Ability to elicit and clearly document infrastructure systems and services functional and non-functional requirements in a structured requirements document.
- Deep knowledge of requirements elicitation, documentation and traceability throughout the Design and Implementation lifecycle phases.
- Experienced in documenting requirements for technology upgrades and migrations.
- Strong knowledge of applying quality controls to all phase of requirements gathering through to implementation and deployment.
- Strong communications skills and ability to work with technical and business stakeholders.
- Excellent interpersonal & communication skills.
- Ability to develop strong relationships with both technical and non-technical members of the team.
- Strong influencing skills across all levels and comfortable to challenge ideas of others.
- Proficient co-ordination of projects, ability to work closely with the business & IT stakeholders to identify and lead technology solutions. 
- Liaise with internal team members, clients and third party vendors to deliver requirements.
- Innovative thinker and can work autonomously when required.
- Excellent time management, organising and planning skills with a keen attention to detail.
- Understands the challenges of introducing change into IT environments and is experienced in working within change approval processes in the application of changes.
- 2 years working  as a technical Business Analyst
- Good understanding of IT infrastructure, technologies and services, inclusive of :
- Windows architecture -  Windows7/10, SCCM, Active Directory, Direct Access , Single Sign-on, Windows upgrades
- Google GSuite
- End-user - Desktop and devices, Security, Remote Access, VPN.
- Network -  Cisco components/MPLS/ High availability.  
- Datacentre technology - VMWare, Firewall/DMZ,  SAN storage, Backup.
- IT Operations  - SLAs, SOPs, Service and Operations transition , ITIL processes.
- Compliance requirements, ideally Sarbanes Oxley (SOx)

What happens next?

Once you have completed your application, our Recruitment Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage. 

CarShop is an equal opportunities employer and positively welcomes all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity