Care Co ordinator

Leeds ICD, City and Borough of Leeds
10 Jun 2017
10 Jul 2017
Public Sector
Contract Type
Full Time
Do you have a passion for caring? We are looking for a Care Coordinator in your area to provide support to our currently well-established Domiciliary Care branch based in Leeds.
As well as a rewarding career we can offer you a competitive package.
Salary, Hours and Requirements
• Salary £1800
• Working hours of 37.5 per week, flexibility required to meet the needs of the business with main working shift patterns between 8am-6pm
• On-Call duties
• Driver’s license is a must due to the nature of the position[1]
• Knowledge of Health and Social Care
• Understanding of MS Office applications as well as able to use in-house systems effectively (Cold Harbour & CM2000)
• Excellent customer service skills both via telephone and in person
• Attention to detail is a must in this role to ensure you work towards company policies and procedures, ensuring the quality of care standard is consistent throughout our services.
• Interest in the industry and passion for care
Duties and responsibilities:
• To accept responsibility for the professional supervision, management, organisation and co-ordination of staff, including the management of the out of hours service in the absence of the Care / Branch Manager
• To participate in the on-call system, ensuring that all service-user calls are completed, providing direct care when required
• To assist the Care Manager, other Care Coordinators and the Response Team to ensure that you do as much as possible to rectify any problems that occur with staffing both during and out of main office hours
• To ensure that all services offered are appropriate, relevant and sensitive to the needs of service users and to initiate change in line with needs, in consultation with the Care / Branch Manager
• To take overall responsibility for the completion of rotas on a weekly basis to ensure that service user calls are appropriately planned and covered by Care Assistants
• To ensure all Care Assistants are sent an up to date rota of care assignments each week
• To reconcile the Electronic Call Monitoring System (where applicable), highlighting and investigating any issues that have arisen and reporting such issues to the Care / Branch Manager
• To ensure that timesheets (where applicable) are filled in accurately and received within the appropriate time for invoicing and payroll
• To assist with the implementation of care plans, liaising with the service users with regards to the details and the start date of their care package and to maintain regular contact with service users regarding their care

Who are we? - The Human Support Group are a national company that was established in 1998 and who provide care in the community to over 3,000 service users each week which is growing week to week.
In order to provide the highest level of care we need to ensure we recruit talented, competent and passionate carers. That’s where you come in!
Who are we looking for? - We are looking for people who have a caring nature and a commitment to providing a high standard of care to vulnerable people within the community.
Empathetic, compassionate, respectful and resilient - all of this along with having a common sense approach whilst being reliable and positive is what makes a HSG employee.
[1]The role of the Coordinator will require you to work across various locations of Leeds in order to meet with new and existing service user’s as well as occasional meetings with councils and service user’s family member, due to this you’ll require access to your own vehicle and be willing to commute to various locations throughout the day if required, there is also occasions where you may be required to carry out care calls.
Successful candidates will need to complete an Enhanced DBS check shortly after being successful from interview, the cost of this will be met by the employer. This role has an exception under the Equality Act 2010 as you must be aged 18 or over.
Should you be interested in this position please forward a copy of your most recent CV when applying and attach a cover letter detailing your suitability for the position