Case Worker

The Social Care Community Partnership
10 Jun 2017
10 Jul 2017
Public Sector
Contract Type
Full Time
ase Worker - £18,810 per annum pro rata - 36 hours per week, Fixed Term Contract until 31st March 2018 - Frontline Fife

The Social Care Community Partnership has been exclusively retained to recruit a Case Worker for the highly renowned Frontline Fife.

Post Purpose

The Caseworker is a service delivery role which is regulated by the Care Inspectorate. The post holder is expected to assist people who have experienced homelessness or at risk of becoming homeless to enable them to make choices to secure stable accommodation and/or work towards sustainable living. The post holder is expected to undertake Short Term Housing Support (STHS) and Homless Prevention work using a strength based approach.

Team Purpose

The overall aim of Frontline Fife Homelessness Services is to end homelessness across Fife by taking preventative action and through assisting people to transform their lives. Our team endeavours to build on people's strengths through facilitating the promotion of self-valuing and wellbeing and by assisting individuals to achieve their own goals and to seek out developmental opportunities.

Duties/Responsibilities - General

In this role, the caseworker will actively be involved in the provision of:

* Effective housing options consultations and assessment as outlined in the Prevention First procedures,
* Case managed short term housing support, and
* Assist in the development of better practice through reflection and organisational learning.

The post holder will require to be sensitive to a wide range of issues, which may include drug and / or alcohol issues, mental health problems, learning difficulties, sex offenders, young people leaving care, or people who have been abused physically, mentally or sexually.

Duties/Responsibilites - Specific

Prevention, Housing Support & Case Management and Team Duties include the following:


* Be a first point of contact and offer information, advice and guidance using effective customer service skills to assist people to seek further advice, overcome their housing difficulties and/or give responsive support to those in crisis.
* Undertake Prevention First and Housing Options assessments
* Receive referrals and jointly assess client suitability and risks under the guidance of line management.

Housing Support & Case Management

* Take appropriate action to mitigate risks to one's self, service users, other members of staff and the public.
* Assess client needs and identify and agree appropriate referrals with clients.
* Where appropriate and/or when feasible agree support contracts, and coproduce individual development plans which build upon assets and address needs.
* Facilitate clients to identify and achieve their aspirations and goals.

* Maintain and submit accurate and up-to-date client records including client support contracts and action plans to validate and evidence client achievements/goals.

* Assist service users to deal with any difficulties arising when sharing accommodation, and when engaging with neighbours or external agencies.
* Refer clients to other services within and outwith the organisation and liaise with agencies whose expertise is critical to supporting individuals to achieve their goals.

* Actively encourage clients to participate in group-work/activities which lead to volunteering, education and training and be aware of dynamics within groups and be prepared to act to reduce conflict.

Team Working

* Actively participate in internal and external meetings and liaise with a range of different agencies to support access to services.
* As a member of the wider organisational team adhere to policies, actively meet the organisation's performance and quality standards and develop good practice ensuring an evidence based approach is adopted and shared.
* Undertake (if and when necessary) additional hours to meet the needs of the service.
* Actively support or participate in income generation

Experience and qualifications:

At least two years experience of working with people to build confidence and trust in a structured way

Experience of working as part of a team and as a lone worker in the community

Experience of meeting targets and achieving contractural requirements

Experience of money handling

Applicants should be qualified to a SVQ Level 3 in Health and Social Care (or equivalent) as a minimum.

In addition to this, applicants should have a full UK driving license and access to car insured for business purposes. Working within a housing, homelessness setting previously is highly desirable. For more information, a confidential discussion about the role and detailed person specification and application form please contact Steve More on (Apply online only). Previous applicants for this role will not be reconsidered

The Social Care Community Partnership is an Equal Opportunities Employer solely retained to recruit for this position on behalf of Frontline Fife. No agencies plea