Pensions Administrator

Coast Specialist Recruitment
Colchester, Essex
£16000 - £17000/annum
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Our client is a global commercial insurance specialist and they are looking to recruit a Pensions Administrator.

The role will be responsible for the administration of Group Personal Pension and Group Stakeholder Pension schemes whilst supporting colleagues and clients within the business.

The chosen candidate will be focused on:

Liaising with colleagues, other departments, clients and product providers to ensure that requirements of the business and agreed deadlines are met
Assisting with client requests, queries and dealing with routine correspondence and annual review notifications
Dealing with more complex cases and larger clients
Processing of new business applications within service and compliance standards
Establishing and maintaining client governance reports
General day to day administration, ensuring all forms of post are dealt with accurately and efficiently
Following processes and assist management in improving processes and procedures to deal with clients more efficiently and cost effectively
Dealing with clients and colleagues in writing and on the telephone in a professional manner
Working to specific time deadlines and service levels agreed with clients and line management
Providing information to internal sources with regards to client’s when requested to enable fees to be invoiced accurately and in a timely manner
Task / Diary Management - yours and that of client requests
Ensuring all records - particularly Adviser Office (CRM) & Virtual Cabinet/Volume (DMS) software - are kept up to date reflecting current scheme/client information and a complete history of correspondence is evident for each task carried out
Manage action points from meetings / matters arising
Carry out duties within our internal policies and procedures in accordance with applicable laws, rules, regulation, good governance and Gallagher’s shared values, including putting clients at the heart of our business
This is an excellent opportunity for a Pensions Administrator with GPP experience to work within an expanding, professional environment! Being offered on both a permanant and contract basis