Insurance Advisor

Recruiter
Interaction Recruitment
Location
Glasgow, Glasgow City, Scotland
Salary
£8.00/hour
Posted
10 Jun 2017
Closes
10 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors.

We have a fantastic opportunity for you to work on behalf of one of the UK’s leading direct insurers based within Glasgow.
Our client is looking for a team of experienced Customer Service Advisors to expand their already impressive Customer Service department.

Role

As an Inbound Customer Advisor, your role will be to provide an exceptional level of service to customers and additionally identify ways to enhance their experience by highlighting opportunities which may benefit the customer.

Resolve Customer Queries: Relating to car insurance quotes, policy updates, amending account details etc.
Profile: Establishing up selling/ cross-selling opportunities and build rapport.
Encourage Sales: Making the customer aware of the products and services, allowing them to decide what’s best for them to ensure the policy suits their needs.
Targets: Meeting sales targets and KPI’s.

Your contracted hours will amount to 40 per week being fully flexible in between the hours of 8.00am – 20.00pm Monday to Friday, 9.00am – 17.00pm Saturday and 9.00am – 14.00pm Sunday.

Training: 2 weeks classroom based, further up skilling to follow.
Salary: £8.00

Benefits

*
Annual salary reviews

*
Pension scheme

*
Company sick pay

*
Life assurance policy

*
28 holiday days

*
Childcare vouchers

*
Discounted gym membership

*
Employee assistance program

*
Full training program

*
NVQ course opportunities

*
A competitive salary with clear progression

If you are target driven, have call centre and customer service experience, have a professional manner and are available to start immediately please apply now or contact me directly on (Apply online only)