Concierge Supervisor

Invive Resourcing
Newport, Wales
£17000 - £18452/annum
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
Position Overview

We are looking to recruit for the position of Concierge Supervisor. As Concierge Supervisor you will strive on service excellence and team development. In this position you will oversee the operation of the department during your shift, continually encouraging your team to exceed guest’s expectations at all times. You will also contribute to the strategy of the department through support and implementation of requirements set by your Manager.

Being the first point of contact for our guests at our 5* Resort you will welcome everyone with a professional and confident approach. Key aspects of the role also include co-ordinating porter activities, transportation for the Resort, responding to all guest requests, including organising dinner reservations, taxi and car bookings and ensuring that information on the Resort’s facilities and local places of interest are readily available.

Your naturally friendly manner and calm, confident personality, combined with a passion for delivering outstanding guest service will make you an ideal candidate for this role. Your experience in a similar position at a 4 or 5 star property will allow you to demonstrate evidence of excellent people management skills and the ability to deal with the pressures of day-to-day operational issues.

If successful as Concierge Supervisor, you will enjoy a host of additional benefits including generous discounts on dining, spa treatments, leisure, accommodation at the Resort and a complimentary meal whilst on duty.

Company Overview

The Celtic Manor Resort is one of Europe’s finest destinations for business, golf and leisure, The Celtic Manor Resort is an established venue for prestigious high profile events, only two hours from London.

Set in 2,000 acres of rolling parkland in the beautiful South Wales, this award-winning destination offers luxury on a grand scale, encompassing a host of exceptional world-class facilities. Along with an award-winning convention centre, three hotels and ten brand new luxury lodges, the Resort also features three exceptional championship golf courses, two luxurious health spas, eight sensational restaurants and an array of adventure activities.

In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.

Invive Resourcing Limited manage recruitment attraction and longlisting on behalf of The Celtic Manor Resort. Your application will be forwarded directly to the Cetic manor recruitment team who will assess and progrees you application accordingly