Cyber Security Technician

Firebrand Training Ltd
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
We are seeking to employ an IT & Cyber Security Technician to provide general first level internal IT support and cyber security support our IT infrastructure. The successful candidate will support users on IT issues in conjunction with support provided by our MSP (Managed Service Provider).

As a IT & Cyber Security Technician Apprentice, your job includes:

- Assisting the IT manager in maintaining operation of the IT infrastructure and its cyber security.
- Developing and implement cyber security strategy, processes and procedures for us in conjunction with the IT manager. This includes monitoring, detection and response of cyber security issues and identifying threats and vulnerabilities.
- Maintaining knowledge of developments and future trends in IT and cyber security.
- Developing and identify monitoring, tests and audits of the companies cyber security.
- Being an active member of the response team in cyber security incident.

What experience and skills do I need?

You don`t need loads of professional experience in IT. However, you`ll need at least five GCSEs (or equivalent) at Grade C or above including Maths, English and IT / Science.

We`re looking for an IT-enthusiast with:

- Excellent communication skills, both written and verbal.
- Ability to convey technical information to people with varying technical abilities.
- Ability to analyse and solve problems quickly.
- Good telephone manner.
- Prioritise tasks and issues to be resolved.
- Organise time efficiently.
- Able to complete work and tasks to meet deadlines.
- Aptitude for learning new technologies.
- Customer focused attitude in particular internal customers.
- A `can do` attitude.
- Function efficiently in a fast-paced environment.
- Work well as part of a team.
- Willingness to explore business opportunities, related technology and cyber security sectors.

Your Accelerated training programme

Firebrand offers a unique Higher Level 4 IT Apprenticeship scheme. We provide the fastest award-winning IT training and certifications with on-going support - all with the ultimate goal of securing a long-term IT career.

During your two-year programme, Firebrand provides residential training at our distraction-free training centre. Our accelerated training means you'll achieve certifications with partners like CompTIA, ITIL and Microsoft faster, giving you more time to put your new skills into practice within a professional working environment. You'll also be recognised by the British Computer Society (BCS) for entry onto the register of IT Technicians, confirming SFIA level 3 professional competence.

Future career prospects

By working hard and demonstrating your ability, drive and commitment throughout your 16-24 month apprenticeship scheme, upon completion you will be offered a permanent contract ensuring you have further opportunities to continue growing within this exciting organisation