Account Manager - London

Recruiter
Classic Consulting (UK) Ltd
Location
London
Salary
£23000 - £28000/annum
Posted
10 Jun 2017
Closes
09 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Role: Account Manager

Location: London

Salary: £23,000 - £28,000

Responsibilities

* Meeting clients and maintaining a good client relationship through face to face meetings.
* To compile reports on SLA statistics, communicating findings to the Management Team.
* To work with Client Services to ensure seamless delivery of service.
* To support Senior Management with ad-hoc client relation projects
* To identify and execute process delivery improvement
* On-going Research into other services that can be incorporated and offered to our clients
* To review and understand all client contracts and pricing models
* To upsell, increase profitability and revenue of client base
* To identify and deliver efficiencies in current products
* To understand the company's International capabilities by working with International Account
* To act as point of escalation for all client queries
* To anticipate and identify any areas of risk and raise to the management

Requirements

* GCSE's or equivalent required
* Proven experience in meeting deadlines and delivery
* 2 years' experience of dealing with external customers
* Professional Attitude with clients
* Confident and Engaging presentation skills
* Flexibility to travel
* Financial Services background and ideally specific industry experience