Mobile Phone Technician

West One Technology Ltd
Branksome, Poole
10 Jun 2017
10 Jul 2017
Contract Type
Full Time
We have a full time opportunity for an experienced mobile phone technician to work within a repair kiosk in the Turbary Retail Park.

The ideal candidate should have experience repairing and fault finding electronic devices such as tablets, laptops and/or mobile phones, and have excellent customer service to offer sales advice to customers within the store.

As a Mobile Phone Technician, you should have the ability and knowledge of repairing various models of mobile phone and tablets and have some retail experience.

If you have an interest in technology, enjoy offering customers advice and have the ability to problem solve, this could be the ideal position for you.

You should have excellent customer service and communication skills.

Role and Responsibilities:

As a repair technician, your main responsibility will be to repair and test mobile phones and tablets for resale and for customer repairs.

You will:

 Test and diagnose phone faults
 Repair and device reset according to manufacturer specifications
 Quality Assurance testing prior to handset sign off
 Ability to flash handsets for software updates as required
 Replace damaged screens

You should be aware of all mobile makes and models and have a good eye for detail when it comes to fixing and replacing components on phones.

The working hours for this role (based on a rota of 5 days on) are 10:00 – 19:00 Monday to Saturday and when working Sundays 10.30 – 17:00, 37.5 hours per week