Telesales Team Manager

Interaction Recruitment
Brighton, East Sussex
09 Jun 2017
08 Jul 2017
Contract Type
Full Time

Outbound Sales Team Manager

Full Time
Fully Flex Monday - Sunday

£27,825 basic £30,769 OTE

Are you passionate about driving a team to deliver excellence? Do you want to work for a quickly evolving, marketing leading company that puts its contact centre staff at the heart of everything that they do? Do you enjoy the buzz of hitting a sales target but strive to deliver excellent customer service throughout?

Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We are currently working on behalf of our widely recognised client based in Brighton who are looking to recruit an Outbound Sales Team Leader to join their advancing team due to continued success and growth.

As an Outbound team manager you must be Self-driven, results orientated, flexible, a great communicator, have the ability to work on own initiative, have a clear focus and drive to get there. Reliable and committed to role, able to take instruction and to work well as a team or on own initiative. Well presented at all times. Able to communicate at all levels. Good communication, organisational and administrative skills. Able to work extended hours during peak periods as required. Must be adept in use of computer systems.

As an Outbound Sales Team Leader you will get?

-To work for a well known warranty brand on behalf of a variety of exclusive clients
-Excellent career progression opportunities
-A competitive salary
-Competitive Bonus structure
-Excellent management support
-Pension scheme
-Full training program

As an Outbound Sales Team Leader you will be?

-Managing a contact centre team
-Be an ambassador for customer focus
-Working towards team KPIs and sales targets
-Maintaining a constant level of morale throughout team
-Carrying out regular 121s with team
-Performance reviews
-Assist with disciplinary action
-Assist to train the team
-Attending regular operations team meetings
-Guide, coach and mentor all team members
-Handle complaints and escalation calls

As an Outbound Sales Team Leader you will have?

-Experience working in a call centre environment
-Experience of managing a sales team
-Excellent customer service skills
-Hardworking, dedicated and motivated to deliver drive a team to exceptional service to Customers at all time
-Positive and enthusiastic attitude

As an Outbound Sales Team Leader you will receive?

-A great benefits package
-A great city centre location
-A basic salary of £27,825 with realistic OTE of over £30,000
-30 days holiday
-Constant training and support

To apply for this role please click APPLY NOW