Sales & Retentions Executives

Hood Group
Southend-on-Sea, Essex
08 Jun 2017
08 Jul 2017
Contract Type
Full Time

We are currently looking to recruit Sales & Retentions Executives to join both our Travel and Home Sales Team initially on 6 month contracts.

The purpose of the role is to generate and handle new business; respond to customer telephone enquiries, facilitate online shoppers, and proactively support these work flows across multiple consumer channels.

The successful candidate will have experience working in a customer service environment, any experience in Insurance and Sales would be ideal. It is essential to be target driven, competitive and have excellent communication skills, being able to build rapport naturally with customers.

The salary on offer for this position is from £16 - £18K per annum dependent on previous experience plus uncapped PRP of up to c£4-6k per annum, working a 37.5 hour week. Shift Pattern between 8am-7pm Monday to Friday and 9am-5pm Saturday with RDO(s). The successful candidate should also be prepared to work Bank Holidays and Sundays.

About Us

The Hood Group is a privately owned business providing insurance solutions for over 30 years to some of the most well respected brands, insurance partners and financial intermediaries. Established in 1983, we came from modest beginnings in the City of London with a small team of passionate people who wanted to help change insurance for the better. We offer our partners an end-to-end service; from product and quote platform design through to sales and retentions. The Hood Group is now one of the largest employers in South East Essex with around 180 staff, award winning services and cutting edge technology.

We invest in the careers of all our staff, through training, qualifications and by providing a pro-active learning environment. We understand the importance of staff wellbeing and maintaining a good work/life balance and also provide opportunities such as flexible working and career breaks. There is a Group funded Sports and Social committee and we provide free local gym membership, seated acupressure massages, and fitness classes in our onsite Wellbeing studio. On completion of probation we also provide an excellent benefits package that includes life assurance, pension scheme, medical cover, permanent health insurance and much more.

Due to the sheer volume of applications we receive we are unable to contact all candidates. Therefore if you have not heard from us within 10 working days please assume that, on this occasion, your application has not been successful. As no relocation fees will be provided, we can only accept applications from candidates eligible to live and work in the UK.

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