Collections Advisor

Recruiter
J2 Recruitment
Location
Manchester
Salary
£18000 - £22000/annum
Posted
08 Jun 2017
Closes
08 Jul 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Collections Advisor

Manchester - £20,000 rising to £21,000 after probation (further rises up to £24,000 & £25,000) + up to £800 monthly bonus

Benefits - Healthcare cash plan + 23 days holiday increasing with service + Life Insurance + Regular Incentives.

Shift Patterns - 2 days 8 - 5, 2 days 11 - 8 and Friday is 9 - 5 with 1 in 4 Saturdays

A market leading, Financial Services business with a great reputation in the UK are looking for experienced Collections Advisors to join their ever-expanding collections team.

This business has experienced incredible growth over recent years that has even resulted in them being acknowledged as one of the 100 fastest growing companies in the UK, which has resulted from their ability to continue to evolve and learn during a time whilst their market is constantly changing. They have a strong reputation within the industry which is mainly because of their forward-thinking approach and fantastic service they deliver. The company can boast a fantastic working environment and culture as well as a state of the art working environment based in the heart of Manchester.

As a Collections Advisor, you will be responsible for delivering a brilliant customer experience while making inbound and outbound calls to customers who have fallen into arrears. Furthermore, the successful Collections Advisor will be responsible for their own caseload of customers, the aim being for the Collections Advisor to build a long-lasting relationship while rehabilitating the customer and ensuring no further arrears.

What we look for in a Collections Advisor:

* Experience as a B2C Collections Advisor or experience in a B2C collections environment
* Experience working within a regulated environment
* Excellent communication skills and the ability to build rapport
* A positive attitude coupled with a can-do approach

In return for your efforts as a Collections Advisor, you will be rewarded with an extremely competitive salary of £20,000 + bonus which increases with time served and performance as well as a fantastic benefits package.

Interviews for this opportunity are taking place immediately so do not delay. Apply today do be considered or for more information