Motor Trade Service Advisor
Automotive Service Advisor required in Birmingham, West Midlands
Salary: £19,500 basic + Individual and Team Bonuses £23,000 - £27,000 OTE
Mon – Fri 8:00am – 18:00pm + Saturday mornings on rota
We are currently seeking to recruit an experienced Automotive Service Advisor to join our Clients franchised Main Dealership in Birmingham, West Midlands
This is an excellent opportunity to work for a reputable large dealer group. This is a busy volume dealership and requires someone with excellent organisation skills and someone who can work well under pressure and remain professional at all times.
First point of contact at the dealership for customers.
Liaising with customers face to face and on the telephone
Liaising with other departments within the dealership
Managing the customer experience
Ensuring customers are aware of service and repair work required on their vehicles in a professional manner
Providing advice on estimate costs of repairs or works to be undertaken
To sell additional products, appropriate to customers’ needs
Advice on timescales and vehicle collection arrangements
Excellent customer communication skills (face to face and telephone)
A genuine passion to deliver customer satisfaction
Extensive experience of working as a service advisor
The ability to work well in a team
A full UK driving licence
To apply, or for more information, contact James Murrell at Progress Recruitment Solutions (UK) quoting Job Ref PRS11077
To ensure that we are able to process your application as swiftly as possible please check that all of your contact details are included in the application.
Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.