Motor Trade Service Advisor

Recruiter
Progress Recruitment Solutions UK
Location
Birmingham, West Midlands
Salary
19500.0000
Posted
08 Jun 2017
Closes
08 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Automotive Service Advisor required in Birmingham, West Midlands

Salary: £19,500 basic + Individual and Team Bonuses £23,000 - £27,000 OTE

Mon – Fri 8:00am – 18:00pm + Saturday mornings on rota

We are currently seeking to recruit an experienced Automotive Service Advisor to join our Clients franchised Main Dealership in Birmingham, West Midlands
This is an excellent opportunity to work for a reputable large dealer group. This is a busy volume dealership and requires someone with excellent organisation skills and someone who can work well under pressure and remain professional at all times.

The Role

First point of contact at the dealership for customers.
Liaising with customers face to face and on the telephone
Liaising with other departments within the dealership
Managing the customer experience
Ensuring customers are aware of service and repair work required on their vehicles in a professional manner
Providing advice on estimate costs of repairs or works to be undertaken
To sell additional products, appropriate to customers’ needs
Advice on timescales and vehicle collection arrangements

ESSENTIAL SKILLS

Excellent customer communication skills (face to face and telephone)
A genuine passion to deliver customer satisfaction
Extensive experience of working as a service advisor
The ability to work well in a team
A full UK driving licence

To apply, or for more information, contact James Murrell at Progress Recruitment Solutions (UK) quoting Job Ref PRS11077

To ensure that we are able to process your application as swiftly as possible please check that all of your contact details are included in the application.

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.