Membership Executive Charity Learning and Development London
Job Title- Leadership & Membership Executive
Location - Central London
Salary - Up to £25,000 depending on experience
Hours - 37.5 Full Time Permanent
Closing Date 16th June - Interviews from the 19th June
Start date - ASAP
Our client is a Charity not for profit membership group based in Central London who assist leaders across the UK from business, government and the not-for-profit sector to come together and learn from eachother, offering events and networks, talent through mentoring and secondments and leadership programmes. They have over 200 organisations and have a professional, friendly and dedicated team of 24 in London ensuring that the organisations they work with are better informed and that they work effectively together.
We are looking for a full time Leadership & Membership Executive to be part of the team and report to the Head of Leadership and also work closely with the Head of Membership.
This exciting new role will be spent between both departments providing excellent administrative support managing member and participant information, liaising with external stakeholders and planning for programme delivery.
You will assist with the launch of all leadership programmes, establish relationships and assist with packs, joining instructions, marketing materials and basic copywriting. Attending events, maintaining their CRM database and contributing to briefs.
You will assist members with day to day enquiries, coordinate new member processes, assist with annual memberships, provide support information and ensure that the member experience and engagement at all times.
Essential for the role:-
Outstanding customer service skills
Must have excellent written skills, be accurate and have some proof reading skills
Must have high attention to detail and a methodical approach
Must have experience of working to deadlines, be commercially aware
Must have excellent computer skills, including MS Word, Excel and PowerPoint
Must have excellent communication skills across the board
Experience of coordinating learning & development activities
Customer relationship management
Experience of working in a business to business environment
Experience of working in a membership organisation
We would be looking for a possible graduate who has excellent written and oral skills, exceptional attention to detail, MS Office skills and who wants to be involved with events and the organisation as a whole. If you have worked in a busy office environment for around 18 months we are also keen to hear from you. If you send us your CV with a covering letter we shall respond. All applicants must be eligible to work in the UK.