VIP Luxury Travel Consultant

Travel Trade Recruitment
London, South East England
08 Jun 2017
08 Jul 2017
Contract Type
Full Time
This successful and ambitious travel management company in Central London is recruiting for their next VIP luxury travel consultant! If you have a strong background in luxury tailor-made travel then this could be an excellent career move!

Role Objectives:

*To provide the first point of contact for leisure clients.
*To ensure client travel needs are fully met to their satisfaction in a timely and effective manner and within the appropriate budgetary framework

Key Tasks:

*Prepare tailor-made bespoke travel itineraries for leisure and high end clients Liaise with clients to gain approval for the travel package
*Book appropriated hotels in line with agreed itinerary and client requirements Book appropriate flights in line with agreed itinerary and client requirements
*Demonstrate proactive interest in the client and be sympathetic to their individual needs
*Keep up to date with the variety of travel options available in the leisure sector through on line and specialist travel magazine articles; maintaining relationships with properties etc.
*Demonstrate knowledge of the variety of travel options available to the client Ensure prompt pro-active communication with clients at all stages of the project Maintain flexible availability to ensure effective communication with the client and suppliers to ensure successful fulfilment of the client brief
*Book and facilitate all aspects of the client's travel, such as transfers, car hire, etc. in line with agreed itinerary and client requirements;
*Up-sell softly added value items, such as airport transfers, VIP airport services,
*extra nights' accommodation, car hire etc
*Work with Sales and Marketing to promote leisure travel services
*Support the Head of Business development with complex high end bookings on an as needed basis

Knowledge and skills required:

*Previous experience of working in the leisure travel industry as a senior consultant. Good IT skills with the ability to quickly learn new software
*Knowledge of specialised travel related IT systems e.g. Amadeus Experience of using CRM systems
*First class customer service skills Accuracy and attention to detail
*Excellent communication skills both verbal and written Product knowledge
*Ability to successfully manage a high-volume workload in a professional and calm manner
*Excellent organisation skills; able to work to tight and demanding timescales resolve problems and manage conflicting priorities
*Good commercial negotiating skills and understanding of rates and mark up Excellent team working skills

The successful applicant can expect a very competitive salary package along with the opportunity to work for a forward-thinking and ambitious travel company. If you meet the job requirements please send us your CV by applying online.