Database Manager

Magpie Recruitment
Richmond Upon Thames, Middlesex
08 Jun 2017
08 Jul 2017
Contract Type
Full Time

Our client is a charity based in Richmond looking for a database and marketing professional to come on board who has extensive experience in the use of Raiser’s Edge software. This is an initial 1 year maternity cover however there is an opportunity to stay on in the company after the year is up. They are a very friendly team looking for someone who can hit the ground running.

The Role:

  • Leading on the generation of income through implementation and growth of individual fundraising campaigns across DM, email, calling, text, social media and websites. Campaigns will include: regular giving recruitment, telephone conversion and active promotion of in tribute and legacy gift
  • Responsibility and authority for organisational supporter care database and departmental lead on move to opt-in (in plan for December 2017)
  • Ensuring all data capture opportunities are optimised and that data is correctly stored and prepared to reflect supporter journey
  • Responsibility for planning and implementing the individual giving supporter care journey
  • Responsibility for meeting agreed income targets and to provide accurate budgets, forecasts and reviews

Person Specification


  • Minimum 3 years’ individual giving or direct marketing experience, preferably with experience of managing calling campaigns
  • Advanced NXT knowledge and skills;
  • Experience of setting and controlling expenditure and income targets;
  • Dedicated to upholding the values of the charity;
  • Able to understand the importance of and adhere to the charities policies including understanding that Safeguarding is every employee’s own responsibility.


  • Copy writing experience
  • Design experience;
  • Experience of managing and negotiating with freelancers, agencies and suppliers;
  • Educated to degree level or equivalent;
  • Experience of managing staff and/or volunteers;
  • Up to date working knowledge of fundraising regulatory framework;
  • Experience of handling fundraising complaints;
  • Member of relevant professional body e.g. Institute of Fundraising with qualifications.